Legal

Contact

Last updated: May 2026

General support

For account, product, early access, and general support questions, email [email protected].


Billing and subscriptions

For payment, invoice, cancellation, or refund requests, email [email protected] with the account email and any invoice or payment reference you have.

Helpful details to include

  • The email address on your UpYourTV account.
  • Whether the request is about access, billing, cancellation, or a refund.
  • Any invoice, checkout, or payment reference if available.

Privacy

For GDPR requests or privacy questions, email [email protected].


Before contacting us


Response time

We try to respond quickly, especially for billing and access issues. During early access, support is handled directly by the UpYourTV team.